Return & Cancellation Policy for SHEEDROBE

Last updated: October 5, 2026

At SHEEDROBE, we want you to have a smooth and satisfying shopping experience. Please read our return, exchange, and cancellation terms carefully before placing an order.

1. Return & Exchange

We accept exchanges only for products that are damaged, defective, or incorrectly delivered.

• Please contact us as soon as possible after receiving your order.
• The product must be unused, unworn, unwashed, and in its original condition.
• Customers may be required to provide photos or videos of the issue for verification.
• After verification, we may arrange an exchange with the correct or replacement product.
• Change of mind, color preference, size preference, or personal choice is not eligible for return or exchange, unless otherwise stated for a specific product.

2. Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us promptly at 01977025103.

After verification, SHEEDROBE will provide the appropriate solution, such as an exchange or replacement, subject to product availability.

3. Order Cancellation

Orders can be cancelled before they are processed or shipped.

To cancel your order, please contact us as soon as possible at 01977025103.

Once an order has been processed or shipped, cancellation may no longer be possible. In such cases, our return/exchange policy will apply.

4. Refunds

Refunds are only applicable where specifically approved under our policy.

If a refund is approved, the refund amount and method will be communicated to the customer after verification. Delivery charges may be non-refundable.

5. Contact Us

For any questions regarding returns, exchanges, refunds, or cancellations, please contact us through the contact information provided on our website. We are always happy to assist you and make your shopping experience with SHEEDROBE as smooth as possible.